During its virtual Inspire 2020 conference today, Microsoft announced AI-powered improvements to Dynamics 365, its portfolio of enterprise planning and customer relationship management apps. Connected ...

Microsoft is adding new applications and features to its Dynamics 365 CRM and ERP portfolio, officials announced today, Sept. 23. Many of the new additions to the line-up are "AI-driven," which in ...

Microsoft launches Dynamics 365 Commerce, ARM Treasure Data updates CDP offering, Cheetah Digital debuts Customer Engagement Suite and more CX news. Microsoft debuted commerce solutions for its ...